Fulfillment


As an e-Commerce Fulfillment Provider (EFP), we offer all adjunct services, including Packaging, Warehousing and many other value added services under one roof. Our Fulfillment services demonstrate our attention to detail and operational precision from an initial sales inquiry to the delivery of product(s) to a consumer. Engage us to fulfill your sales orders for a single product, a group of brands, or partner with us by outsourcing your entire e-Commerce order processing to realize unique time and cost efficiencies.


    We provide a wide range of services to support a successful fulfillment engagement. Every project starts with understanding objectives, developing a plan, and precise implementation.
    • Fulfillment orders are captured by various means including web, electronic, phone and mail
    • Proprietary inventory management system tracks your brand through the complete fulfillment process
    • Beyond the standard pick, pack, and ship tasks, we customize value-added Packaging services
    Our value commitment:
    • Lower overhead, reduced tangible/intangible costs
    • Brand reinforcement via accurate, timely and professional order processing
    • No surprises, no minimums, and no hidden fees
    We imbed various forms of advocacy:
    • Guidance with legal and regulatory compliance
    • Resolution of issues and returns processing
    • Adherence to your sustainability standards
    We provide complete turn-key fulfillment solutions by sourcing:
    • Packaging components
    • Printed materials and supplies
    • Dedicated team to process all orders and returns
    Our delivery logistics are scalable:
    • Accurate performance via three-phase inspection process to enhance accuracy and minimize errors
    • Shipments sent directly to consumers’ at-home, in-stores, or distribution
    • Domestic and international shipments via USPS, UPS, FedEx, and TL/LTL carriers
    Flexible bi-directional information flow:
    • Our proprietary management platform produces a range of standard and customized reports
    • Adherence to Key Performance Indicators (KPIs)
    • Automated order confirmations and real-time tracking data
    Program success blends technology and management expertise:
    • Security safeguards to protect consumer privacy
    • On-going innovation for automated transaction capture, order processing, work flow and warehouse management
    • Continuous improvement process combines team input with technology-based analysis